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Frequently Asked Questions

QuestionOrchids are shipped in this manner.How are my plants shipped?

Your order is our top priority! We work with several express & priority services. We will select & arrange the very best service to ensure the health & safety of your plants during shipment. Certain shipping locations &/or seasonal weather conditions may require premium select service (overnight air-shipment). Please call customer service at 1-800-430-0133 if you have any questions or concerns.

Each Orchid Select plant is carefully packed in our distinctive box. All plants are padded & staked for safety during shipment. We also utilize heat packs during cooler seasonal conditions. Detailed unpacking instructions, plant identification & care sheets are included with every shipment.

Where should I keep my Plants?

You can keep your orchid plant indoors on a windowsill, coffee table, or desk in your home or office. Your Tallandsias & Bromeliads are the perfect companion plants for your orchids & are quite happy living amongst them!

How often should I water my Plants?

Each orchid plant and home environment has its own characteristics. Generally, orchids should be watered every 5 to 12 days depending on time of year. During the warm summer months more frequent watering is needed than in the cooler winter months. Please see our Care Info page for more details.

There are two types of orchids offered by Orchid Select

  1. Phalaenopsis, Jewel, Dendrobiums, Oncidium, and Brassia should be allowed to dry slightly between waterings.

  2. Miltonia, Odontoglossoms and Pathiopedilum should be kept evenly moist. Do not allow to dry out.

  3. Always make sure that adequate drainage exists. If your orchid arrives in a decorative basket or container always remove the inner plant container to water. After your plant has fully drained, you may return it to its decorative container.
    Be sure to follow the care instructions included with your shipment.

    Our Succulents, Tillandsias & Bromeliads require minimal care.
    Succulents & Bromeliads should be allowed to dry out between watering, while Tillandsias benefit from higher humidity & should be misted more frequently.
    See your care instructions included with your shipment.

Should I use plant food?

We recommend & offer specially formulated fertilizers (plant food) to promote growth & stimulate reblooming. Jack's Classic (powder) or Dyna-Gro "Grow" (liquid) plant foods are an all-purpose food suitable for all houseplants. Dyna-Gro "Bloom" (liquid) plant food initiates budding & promotes full blooms. Superthrive is fomulated to provide essential trace elements to ensure healthy strong plants. See our accessories/supplies section for ordering.

Which orchid plants are the hardiest and have the longest lasting flowers?

Phalaenopsis and Dendrobiums have very long lasting flowers, typically the flowers will last 2 to 3 months with some blooms lasting up to 6 month long.

Will my orchid plant be flowering when it arrives?

Our orchid plants are shipped in partial bloom & bud, so that they may be enjoyed from the moment they arrive. Our orchids are full size specimen plants, and come dressed with live green moss, decorative basket or container & stakes. They make the perfect gift for any occasion!

My orchid plant has not re-bloomed. Why?

The most common reason that plants do not rebloom is that they are not receiving the proper amount of filtered light. To ensure proper care, be sure to follow the specific instructions that were included with your order. We suggest & offer a wonderful book, "Success with Orchids", for more detailed growing information on many species of orchids.

When should I repot my orchid plant?

Your orchid plant should be repotted every two years or when it has outgrown it's original pot. Orchids must be repotted using special potting medium, such as orchid bark, or sphagnum moss. See our accessories/supplies section for ordering.

Should I remove the bamboo stake from my orchid plant?

Please follow all the unpacking instructions included with each plant. Many orchids gracefully arc showing the true beauty of their flowers. The flower spike should not cause the plant to fall over. Proper staking will eliminate this problem.

What do I do when my orchid plant stops blooming?
For phalaenopsis, cut the flower spike just below the lowest flower bud scar and above the node below that point. For all other types of orchid plants, remove the flower stem after the flowers have all fallen off.
If you notice any leaves turning yellow, simply cut them off close to the base of the plant. This is normal for orchid plants & generally you will find new growth shortly afterwards.

Do you offer grower plants?
We do offer our full size specimen plants as grower plants after they have completed their blooming cycle. If you are interested in grower plants, please call us for availability & pricing.

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